# 08 - Factors influencing health status or contact with

# 01 - Reasons for contact with mental health servic

# Reasons for contact with mental health services

# 02 - Problems associated with relationships

# Problems associated with relationships

Clinical Descriptions and Diagnostic Requirements for ICD-11 Mental, Behavioural or Neurodevelopmental Disorders
relate to recognized social determinants of mental health – that is, risk factors for the development, 
maintenance or moderation of symptoms of mental disorders across the lifespan.
The categories in this list are ordered in a way that is intended to make the list useful to mental 
health professionals and does not correspond entirely to their ordering in ICD-11.7 Not all of the 
categories include brief descriptions or definitions; where they are provided, they are included in 
this section.
Reasons for contact with mental health services
Problems associated with relationships
(See the section on relationship problems and maltreatment, p. 707.)
Problems associated with interactions with spouse or partner
Relationship distress with spouse or partner
History of spouse or partner violence
Problems associated with interpersonal interactions in childhood
Caregiver–child relationship problem
Loss of love relationship in childhood
• Loss of love relationship in childhood refers to the loss of an emotionally close relationship, 
such as of a parent, a sibling, a very special friend or a loved pet, by death or permanent 
departure or rejection.
 See ICD-11 for Mortality and Morbidity Statistics (ICD-11 MMS) [website]. Geneva: World Health Organization; 2023 (https://ICD.
who.int/browse11/l-m/en#/).
QE51
QE51.0
 QE51.1
QE52
QE52.0
QE52.1 
Reasons for contact with mental health services | Problems associated with relationships

# 03 - Problems associated with absence, loss or dea

# Problems associated with absence, loss or death of others

735
Factors influencing health status or contact with health services particularly relevant to mental health services
Problems associated with interpersonal interactions
Note: relationship distress with spouse or partner and caregiver–child relationship problem 
should be documented using the categories provided in the section on relationship problems and 
maltreatment (p. 707).
Problem associated with relationship with friend
Problem associated with relationship with teachers or classmates
Problem associated with relationship with people at work
Problem associated with relationship with neighbours, tenant or landlord
Problem associated with relationship with parents, in-laws or other family 
members
Discord with counsellors
Inadequate social skills
Other specified problems associated with relationships
Problems associated with relationships, unspecified
Problems associated with absence, loss or death of others
Absence of family member
Disappearance or death of family member
Loss or death of child
Disappearance or death of other family member
QE50
QE50.0 
QE50.1 
 QE50.2 
QE50.3 
QE50.4 
QE50.5 
QE50.6
QE5Y
QE5Z
Reasons for contact with mental health services | Problems associated with absence, loss or death of others
QE60
QE61
QE61.0 
QE61.Y

# 04 - Problems related to primary support group, in

# Problems related to primary support group, including family circumstances

Clinical Descriptions and Diagnostic Requirements for ICD-11 Mental, Behavioural or Neurodevelopmental Disorders
Uncomplicated bereavement
Note: uncomplicated bereavement refers to grief reactions experienced following the disappearance 
or death of a loved one. In contrast, QE61 Disappearance or death of family member and its 
subcategories refer to the event itself.
Other specified problems associated with absence, loss or death 
of others
Problems associated with absence, loss or death of others, 
unspecified
Problems related to primary support group, including 
family circumstances
Problems related to primary support group, including family 
circumstances
Inadequate family support
Disruption of family by separation or divorce
Dependent relative needing care at home
Problem related to primary support group, including family circumstance, 
unspecified
QE6Y
QE6Z
QE70
Reasons for contact with mental health services | Problems related to primary support group 
QE62
QE70.0 
QE70.1 
QE70.2 
QE70.Z

# 05 - Problems associated with upbringing

# Problems associated with upbringing

737
Factors influencing health status or contact with health services particularly relevant to mental health services
Problems associated with upbringing
Inadequate parental supervision or control
• Inadequate parental supervision or control refers to a lack of parental knowledge of what 
the child is doing or where the child is; poor control; lack of concern, understanding or 
comprehension or lack of attempted intervention when the child is in risky situations.
Parental overprotection
Altered pattern of family relationships in childhood
• Altered pattern of family relationships in childhood refers to the departure of a family 
member or arrival of a new person into a family, resulting in adverse change in child’s 
relationships – may include new relationship or marriage by a parent, death or illness of a 
parent, illness or birth of a sibling.
Removal from home in childhood
Institutional upbringing
• Institutional upbringing refers to group foster care in which parenting responsibilities are 
largely taken over by some form of institution (such as residential nursery, orphanage or 
children’s home), or therapeutic care over a prolonged period in which the child is in a 
hospital, convalescent home or the like, without at least one parent living with the child.
Inappropriate parental pressure or other abnormal qualities of upbringing
• Inappropriate parental pressure or other abnormal qualities of upbringing refers to 
parents forcing the child to be different from the local norm – either sex-inappropriate 
(e.g. dressing a boy in girl’s clothes), age-inappropriate (e.g. forcing a child to take on 
responsibilities above their own age) or otherwise inappropriate (e.g. pressing the child to 
engage in unwanted or too difficult activities).
Reasons for contact with mental health services | Problems associated with upbringing
QE90
QE91
QE92
QE93
QE94
QE95

# 06 - Problems associated with harmful or traumatic

# Problems associated with harmful or traumatic events

Clinical Descriptions and Diagnostic Requirements for ICD-11 Mental, Behavioural or Neurodevelopmental Disorders
Events resulting in loss of self-esteem in childhood
• Events resulting in loss of self-esteem in childhood refers to events resulting in a negative 
self-reappraisal by the child, such as failure in tasks with high personal investment; 
disclosure or discovery of a shameful or stigmatizing personal or family event; or other 
humiliating experiences.
Other specified problems associated with upbringing
Problems associated with upbringing, unspecified
Problems associated with harmful or traumatic events
Personal experience of being a victim of crime or terrorism
Exposure to disaster, war or other hostilities
Personal history of maltreatment
See the section on relationship problems and maltreatment, p. 707
Personal frightening experience in childhood
Acute stress reaction
See the section on disorders specifically associated with stress, p. 361, for the full CDDR.
• Acute stress reaction refers to the development of transient emotional, somatic, cognitive 
or behavioural symptoms as a result of exposure to an event or situation (either short- or 
long-lasting) of an extremely threatening or horrific nature (e.g. natural or human-made 
disasters, combat, serious accidents, sexual violence, assault). Symptoms may include 
QE96
QE9Y
QE9Z
QE80
QE81
QE82
QE83
Reasons for contact with mental health services | Problems associated with traumatic events
QE84

# 07 - Problems associated with social or cultural e

# Problems associated with social or cultural environment

739
Factors influencing health status or contact with health services particularly relevant to mental health services
autonomic signs of anxiety (e.g. tachycardia, sweating, flushing), being in a daze, confusion, 
sadness, anxiety, anger, despair, overactivity, inactivity, social withdrawal or stupor. The 
response to the stressor is considered to be normal given the severity of the stressor, and 
usually begins to subside within a few days after the event or following removal from the 
threatening situation.
Other specified problems associated with harmful or traumatic events
Problems associated with harmful or traumatic events, unspecified
Problems associated with social or cultural environment
Acculturation difficulty
• Acculturation difficulty refers to problems resulting from the inability to adjust to a 
different culture or environment.
Social role conflict
Social exclusion or rejection
• Social exclusion or rejection refers to exclusion and rejection on the basis of personal 
characteristics such as physical appearance, sexual orientation, gender identity and 
expression, illness or behaviour.
Personal experience of being a target of perceived adverse 
discrimination or persecution
• Target of perceived adverse discrimination or persecution refers to persecution or 
discrimination – real or perceived as reality by an individual – on the basis of membership 
in some group (such as defined by skin colour, religion, ethnic origin, sexual orientation, 
gender identity and expression) rather than personal characteristics.
QE9Y
QE9Z
QE00
QE02
Reasons for contact with mental health services | Problems associated with social or cultural environment
QE04
QE03

# 08 - Problems associated with employment or unempl

# Problems associated with employment or unemployment

Clinical Descriptions and Diagnostic Requirements for ICD-11 Mental, Behavioural or Neurodevelopmental Disorders
Other specified problems associated with social or cultural 
environment
Problems associated with social or cultural environment, unspecified
Problems associated with employment or unemployment
Problems associated with unemployment
Problems associated with a change of job
Problems associated with threat of job loss
Problems with employment conditions
Problem associated with uncongenial work
Problem associated with stressful work schedule
Other specified problem with employment conditions
Occupational exposure to risk factors
Burnout
• Burnout is a syndrome conceptualized as resulting from chronic workplace stress that has 
not been successfully managed. It is characterized by three dimensions: feelings of energy 
depletion or exhaustion; increased mental distance from one’s job, or feelings of negativism 
or cynicism related to one’s job; and a sense of ineffectiveness and lack of accomplishment. 
Burnout refers specifically to phenomena in the occupational context and should not be 
applied to describe experiences in other areas of life.
QE0Z
QE0Y
QD80
QD81
QD82
QD83
QD83.0 
QD83.Y 
QD83.1
QD85
QD84
Reasons for contact with mental health services | Problems associated with employment or unemployment

# 09 - Problems associated with education

# Problems associated with education

# 10 - Other reasons for contact with mental health

# Other reasons for contact with mental health services

741
Factors influencing health status or contact with health services particularly relevant to mental health services
Other specified problems associated with employment or 
unemployment
Problems associated with employment or unemployment, unspecified
Problems associated with education
Problems associated with illiteracy or low-level literacy
Problems associated with unavailable or unattainable education
Problems with educational progress
Other specified problems associated with education
Problems associated with education, unspecified
Other reasons for contact with mental health services
Stress, not elsewhere classified
Discussion of issues surrounding impending death
Concern about or fear of medical treatment
Person with feared complaint in whom no diagnosis is made
QD8Y
QD8Z
QD90
QD91
Reasons for contact with mental health services | Problems associated with education | Other reasons for contact
QE01
QA1A
QA1B
QA1C
QD92
QD9Y 
QD9Z

# 11 - Problems associated with health behaviours

# Problems associated with health behaviours

Clinical Descriptions and Diagnostic Requirements for ICD-11 Mental, Behavioural or Neurodevelopmental Disorders
Concern about body appearance, unspecified
Personality difficulty
See the section on personality disorders and related traits, p. 553.
• Personality difficulty refers to pronounced personality characteristics that may affect 
treatment or health services but do not rise to the level of severity to merit a diagnosis 
of personality disorder. Personality difficulty is characterized by longstanding difficulties 
(e.g. at least 2 years) in the individual’s way of experiencing and thinking about the self, 
others and the world. In contrast to personality disorder, these difficulties are manifested 
in cognitive and emotional experience and expression only intermittently (e.g. during 
times of stress) or at low intensity. The difficulties are associated with some problems 
in functioning, but these are insufficiently severe to cause notable disruption in social, 
occupational and interpersonal relationships, or may be limited to specific relationships 
or situations.
Malingering
• Malingering is the feigning, intentional production or significant exaggeration of physical 
or psychological symptoms, or intentional misattribution of genuine symptoms to an 
unrelated event or series of events when this is specifically motivated by external incentives 
or rewards such as escaping duty or work, mitigating punishment, obtaining medications 
or drugs, or receiving unmerited recompense such as disability compensation or personal 
injury damages award.
Problems associated with health behaviours
Hazardous substance use
See the section on disorders due to substance use, p. 441.
Hazardous alcohol use
• Hazardous alcohol use refers to a pattern of alcohol use that appreciably increases the risk 
of harmful physical or mental health consequences – to the user or to others – to an extent 
QC30
QD3Z
QE50.7
QE10
Reasons for contact with mental health services | Problems associated with health behaviours

743
Factors influencing health status or contact with health services particularly relevant to mental health services
that warrants attention and advice from health professionals. The increased risk may be 
from the frequency of alcohol use, from the amount used on a given occasion, from risky 
behaviours associated with alcohol use or the context of use, or from a combination of 
these. The risk may be related to short-term effects of alcohol or to longer-term cumulative 
effects on physical or mental health or functioning. Hazardous alcohol use has not yet 
reached the level of having caused harm to physical or mental health of the user or others 
around the user. The pattern of alcohol use often persists in spite of awareness of increased 
risk of harm to the user or to others.
Hazardous drug use
• Hazardous drug use refers to a pattern of use of psychoactive substances other than 
nicotine or alcohol that appreciably increases the risk of harmful physical or mental health 
consequences – to the user or to others – to an extent that warrants attention and advice 
from health professionals. The increased risk may be from the frequency of substance 
use, from the amount used on a given occasion, from risky behaviours associated with 
substance use or the context of use, from a harmful route of administration, or from a 
combination of these. The risk may be related to short-term effects of the substance or to 
longer-term cumulative effects on physical or mental health or functioning. Hazardous 
drug use has not yet reached the level of having caused harm to physical or mental health 
of the user or others around the user. The pattern of drug use often persists in spite of 
awareness of increased risk of harm to the user or to others.
Specify substance(s), if known:
QE11.0 
Hazardous use of opioids
QE11.1 
Hazardous use of cannabis 
QE11.2 
Hazardous use of sedatives, hypnotics or anxiolytics
QE11.3 
Hazardous use of cocaine
QE11.4 
Hazardous use of stimulants, including amfetamines, methamfetamine and 
methcathinone
QE11.5 
Hazardous use of caffeine
QE11.6 
Hazardous use of MDMA or related drugs
QE11.7 
Hazardous use of dissociative drugs, including ketamine and PCP
QE11.8 
Hazardous use of other specified psychoactive substance
QE11.9 
Hazardous use of unknown or unspecified psychoactive substance
QE11.Y Other specified hazardous drug use
QE11.Z Hazardous drug use, unspecified
Hazardous nicotine use
• Hazardous nicotine use refers to a pattern of nicotine use that appreciably increases the 
risk of harmful physical or mental health consequences – to the user or to others – to an 
extent that warrants attention and advice from health professionals. Most often nicotine 
is consumed in the form of tobacco, but there are also other forms of nicotine delivery 
(e.g. nicotine vapour). Hazardous nicotine use has not yet reached the level of having 
caused harm to physical or mental health of the user or others around the user. The pattern 
of nicotine use often persists in spite of awareness of increased risk of harm to the user 
or to others. This category is not intended to include the use of nicotine replacement 
therapies under medical supervision when these are used as part of attempts to stop or 
reduce smoking.
QE11
Reasons for contact with mental health services | Problems associated with health behaviours
QE12

Clinical Descriptions and Diagnostic Requirements for ICD-11 Mental, Behavioural or Neurodevelopmental Disorders
Other specified hazardous substance use
Hazardous gambling or gaming
See the section on disorders due to addictive behaviours, p. 506.
Hazardous gambling or betting
• Hazardous gambling or betting refers to a pattern of gambling or betting that appreciably 
increases the risk of harmful physical or mental health consequences to the individual or to 
others around this individual. The increased risk may be from the frequency of gambling 
or betting, from the amount of time spent on these activities or the context of gambling or 
betting, from the neglect of other activities and priorities, from risky behaviours associated 
with gambling or betting or its context, from the adverse consequences of gambling or 
betting, or from a combination of these. The pattern of gambling or betting often persists 
in spite of awareness of increased risk of harm to the individual or to others.
Hazardous gaming
• Hazardous gaming refers to a pattern of gaming, either online or offline that appreciably 
increases the risk of harmful physical or mental health consequences to the individual or 
to others around this individual. The increased risk may be from the frequency of gaming, 
from the amount of time spent on these activities, from the neglect of other activities and 
priorities, from risky behaviours associated with gaming or its context, from the adverse 
consequences of gaming, or from a combination of these. The pattern of gaming often 
persists in spite of awareness of increased risk of harm to the individual or to others.
QE1Y 
QE21
QE22
Reasons for contact with mental health services | Hazardous gambling or betting

# 12 - Contact with health services for counselling

# Contact with health services for counselling

745
Factors influencing health status or contact with health services particularly relevant to mental health services
Other problems associated with health behaviours
Lack of physical exercise
Problems with inappropriate diet or eating habits
Problems with hygiene behaviours
Problems with oral health behaviours
Problems with sun exposure behaviour
Problems with behaviours related to psychological health or 
well-being
Problems with health literacy
Problems with other specified health-related behaviours
Problems with health-related behaviours, unspecified
Contact with health services for counselling
Contact with health services for dietary counselling or surveillance
Contact with health services for alcohol use counselling or 
surveillance
Contact with health services for drug use counselling or surveillance
Contact with health services for tobacco use counselling
QE20 
QE23
QE24
QE2Z
QE25
QE26
QE27 
QE28
QE2Y
QA10
QA12
QA13
QA11
Reasons for contact with mental health services | Other problems associated with health behaviours

Clinical Descriptions and Diagnostic Requirements for ICD-11 Mental, Behavioural or Neurodevelopmental Disorders
Contact with health services for human immunodeficiency virus 
counselling
• Human immunodeficiency virus counselling can be defined as accessible HIV counselling 
services that meet the needs of clients and providers in an equitable and acceptable manner, 
within the resources available and in line with national guidelines. Counselling should 
increase knowledge of HIV prevention and should help the client to focus on solutions to 
risk reduction.
Counselling related to sexuality
Counselling related to sexual attitudes
Counselling related to sexual behaviour and orientation or sexual 
relationships of the person
Counselling related to sexual behaviour and orientation or sexual 
relationships of the person of third party
Counselling related to combined sexual attitudes, sexual behaviour and 
sexual relationships
Other specified counselling related to sexuality
 Counselling related to sexuality, unspecified
Individual psychological or behavioural counselling
Marital or couples counselling
Family counselling
Group counselling
Contact with health services for other specified counselling
Contact with health services for unspecified counselling
QA15
QA15.0 
QA14
QA15.1 
QA15.2 
QA15.3 
QA15.Y 
QA15.Z 
QA16
QA17
QA18
QA19
QA1Y
QA1Z
Reasons for contact with mental health services | Other problems associated with health behaviours

# 13 - Contact with health services for reasons asso

# Contact with health services for reasons associated with reproduction

# 14 - Problems associated with social insurance or

# Problems associated with social insurance or welfare

747
Factors influencing health status or contact with health services particularly relevant to mental health services
Contact with health services for reasons 
associated with reproduction8
Contact with health services for concerns about pregnancy
Contact with health services for contraceptive management
Contact with health services for medically assisted reproduction
Problems associated with social insurance or welfare
Insufficient social insurance support
Insufficient social insurance support, aged
Insufficient social insurance support, disability
Insufficient social insurance support, unemployment
Insufficient social insurance support, family support
Insufficient social welfare support
Insufficient social welfare support, child protection
Insufficient social welfare support, protection against domestic violence
Insufficient social welfare support, protection against homelessness
Insufficient social welfare support, post prison services
 A detailed listing of categories in this section can be found at ICD-11 for Mortality and Morbidity Statistics (ICD-11 MMS) 
[website]. Geneva: World Health Organization; 2023 (https://ICD.who.int/browse11/l-m/en#/).
QA20
QA21
QA30
QE30
QE30.0 
QE30.1 
QE30.2
QE30.4 
QE31
QE31.0 
QE31.1 
QE31.2
QE31.3 
Reasons for contact with mental health services | Problems associated with social insurance or welfare

# 15 - Problems associated with the justice system

# Problems associated with the justice system

# 16 - Problems associated with finances

# Problems associated with finances

Clinical Descriptions and Diagnostic Requirements for ICD-11 Mental, Behavioural or Neurodevelopmental Disorders
Other specified problems associated with social insurance or welfare
Problems associated with social insurance or welfare, unspecified
Problems associated with the justice system
Problems associated with conviction in civil or criminal proceedings 
without imprisonment
Problems associated with imprisonment and other incarceration
Problems associated with release from prison
Other specified problems associated with the justice system
Problems associated with the justice system, unspecified
Problems associated with finances
Poverty
Low income
Other specified problems associated with finances
Problems associated with finances, unspecified
QE3Y
QE3Z
QE40
QE41
QE42
QD50
QD51
QD5Y 
QD5Z
QE4Y
QE4Z
Reasons for contact with mental health services | Problems associated with the justice system/with finances

# 17 - Problems associated with inadequate drinking

# Problems associated with inadequate drinking-water or nutrition

# 18 - Problems associated with the environment

# Problems associated with the environment

749
Factors influencing health status or contact with health services particularly relevant to mental health services
Problems associated with inadequate drinking-water 
or nutrition
Problems associated with inadequate drinking-water
Inadequate food
Problems associated with drinking-water or nutrition, unspecified
Problems associated with the environment
Problems associated with the natural environment or human-made 
changes to the environment
Problem associated with exposure to noise
 Problem associated with exposure to air pollution
Problem associated with exposure to water pollution
 Problem associated with exposure to soil pollution
Problem associated with exposure to exposure to radiation
Problem associated with exposure to exposure to tobacco smoke
Note: this refers to second-hand smoke, and not to tobacco use by the individual.
Problem associated with inadequate access to electricity
Problem associated with the natural environment or human-made changes 
to the environment, unspecified
QD60
QD61 
QD6Z 
QD70.1
QD70.3
QD70.4
QD70.5
QD70.6
QD70.2
QD70
QD70.0
QD70.Z
Problems associated with inadequate drinking-water, nutrition or the environment

Clinical Descriptions and Diagnostic Requirements for ICD-11 Mental, Behavioural or Neurodevelopmental Disorders
Problems associated with housing
Homelessness
Inadequate housing
Problem related to living in a residential institution
Problem associated with housing, unspecified
Other specified problems associated with the environment
Problems associated with the environment, unspecified
Reasons for contact with mental health services | Problems associated with the environment
QD71 
QD71.0 
QD71.1 
QD71.2 
QD71.Z 
QD7Y
QD7Z

751
Factors influencing health status or contact with health services particularly relevant to mental health services
Factors influencing health status or contact with health services particularly relevant to mental health services

Clinical Descriptions and Diagnostic Requirements for ICD-11 Mental, Behavioural or Neurodevelopmental Disorders