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Situational awareness understanding the work environment and working well within it
Situational awareness: understanding the work environment and working well within it Nowhere is t...
Six Sigma
Six Sigma Six Sigma refers to another business performance meth odology that has been adopted for...
Resource-rich countries
Resource-rich countries Many countries and professional bodies in resource-rich coun - tries have...
STRATEGIES FOR PATIENT SAFETY
STRATEGIES FOR PATIENT SAFETY As safety is everybody’s business, building and embedding a safety ...
Shouldering the burden of adverse event
Shouldering the burden of adverse event As primary care givers and clinical leaders, surgeons wil...
PATIENT SAFETY
PATIENT SAFETY Medicine will never be risk-free. From the beginning of train - ing, doctors are ...
Prescribing safely
Prescribing safely Patients are vulnerable to mistakes made in any one of the many steps involve...
QUALITY MEASURES
QUALITY MEASURES Measurement is a key principle of quality improvement. Although many changes ta...
Never events
Never events Many national health services and institutions now require that all incidents are ma...
PATIENT SAFETY AND RISK MANAGEMENT
PATIENT SAFETY AND RISK MANAGEMENT Patient safety can only be considered in a broader understand ...
PATIENT SAFETY AND THE SURGEON PROFESSIONAL RESPONSIBILITY
PATIENT SAFETY AND THE SURGEON: PROFESSIONAL RESPONSIBILITY Among medical specialties, surgery is...
Learning objectives
Learning objectives To learn: The importance of understanding human behaviour, • quality and valu...
Low- and middle-income countries
Low- and middle-income countries Resource-poor countries share many of the aspirations and chall...
Model for improvement
Model for improvement Based on the teachings of W . Edwards Deming ( Table 15.4 ), the model for...
International
International Since 2009, WHO has embarked on a series of global and regional initiatives to imp...
Introduction
INTRODUCTION In recent years, increased emphasis has been placed on the study of healthcare syst...
Lean
Lean Lean improvement methodologies originated in industrial settings among frontline workers and...
HUMAN FACTORS
HUMAN FACTORS The healthcare setting has become increasingly complex. Patient and societal demand...
Hospital level
Hospital level Clinical governance Patient safety requires a team approach. Many national and int...
INCIDENTS
INCIDENTS Understanding the concepts underlying patient safety inci - dents is useful because it ...